汉英对照:
Chinese-English Translation:
饿了么是2008年创立的本地生活平台，主营在线外卖、新零售、即时配送和餐饮供应链等业务。致力于用科技打造本地生活服务平台，推动了中国餐饮行业的数字化进程，将外卖培养成中国人继做饭、堂食后的第三种常规就餐方式。
Hungry is the local living platform founded in 2008, which mainly deals with online takeout, new retail, instant delivery and catering supply chain. We are committed to building a local life service platform with science and technology, promoting the digital process of Chinese catering industry, and cultivating takeout as the third regular dining mode for Chinese people after cooking and dining in the hall.
“饿了么”是 2008 年创立的本地生活平台，主营在线外卖、新零售、即时配送和餐饮供应链等业务。创业 10 年，饿了么以“Everything 30min”为使命，致力于用科技打造本地生活服务平台，推动了中国餐饮行业的数字化进程，将外卖培养成中国人继做饭、堂食后的第三种常规就餐方式。
“Hungry” is a local living platform established in 2008, which mainly deals with online takeout, new retail, instant delivery and catering supply chain. In the past 10 years since its establishment, famiyou has taken “everything 30min” as its mission, devoted itself to building a local life service platform with science and technology, promoted the digital process of China’s catering industry, and cultivated takeout as the third regular dining way for Chinese people after cooking and dining in the hall.
截至目前，饿了么在线外卖平台覆盖全国 670 个城市和逾千个县，在线餐厅 340 万家，用户量达 2.6 亿，旗下“蜂鸟”即时配送平台的注册配送员达 300 万。业绩持续高速增长的同时，公司员工也超过 15000 人。
Up to now, the online delivery platform of hungry you covers 670 cities and more than 1000 counties in China, with 3.4 million online restaurants, 260 million users and 3 million registered distributors of its “hummingbird” instant delivery platform. At the same time, the company has over 15000 employees.
2018 年 4 月，阿里巴巴联合蚂蚁金服对饿了么完成全资收购，饿了么全面汇入阿里巴巴推进的新零售战略，拓展本地生活服务新零售的全新升级。 2018 年 8 月 8 日，饿了么获金运奖年度最佳效果运营奖。
In April 2018, Alibaba, together with ant financial services, completed the wholly-owned acquisition of Ehu, integrated Ehu into the new retail strategy promoted by Alibaba, and expanded the new upgrading of new retail of local life services. On August 8, 2018, hungry you won the best effect operation award of the year.
2018 年 10 月 12 日，阿里巴巴集团宣布正式成立本地生活服务公司，饿了么和口碑会师合并组成国内领先的本地生活服务平台。阿里巴巴集团合伙人王磊（花名昆阳）将担任阿里本地生活服务公司总裁，并兼任饿了么 CEO。
On October 12, 2018, Alibaba Group announced the formal establishment of a local life service company. Hungry and word-of-mouth will merge to form a leading local life service platform in China. Wang Lei, a partner of Alibaba Group (Hua mingkunyang), will be president of Alibaba local life service company and concurrently CEO of hungry Yao.
软件介绍
Software introduction
“饿了么”是中国专业的餐饮 O2O 平台，由拉扎斯网络科技（上海）有限公司开发运营。 作为中国餐饮业数字化领跑者，“饿了么”秉承激情、极致、创新之信仰，以建立全面完善的数字化餐饮生态系统为使命，为用户提供便捷服务极致体验，为餐厅提供一体化运营解决方案，推进整个餐饮行业的数字化发展进程。
“Hungry” is a professional catering o2o platform in China, developed and operated by lazas network technology (Shanghai) Co., Ltd. As the digital leader of China’s catering industry, “hungry” adheres to the belief of passion, perfection and innovation, with the mission of establishing a comprehensive and perfect digital catering ecosystem, providing users with the ultimate experience of convenient services, providing integrated operation solutions for restaurants, and promoting the digital development process of the whole catering industry.
软件信息
Software information
Android 版
大小: 38.6MB 版本: 8.5.2
Size: 38.6mb version: 8.5.2
IOS 版
IOS version
销售商 Shanghai Rajax Information Technology Co., Ltd.
Seller Shanghai rajax Information Technology Co., Ltd
大小 243.9 MB
Size 243.9 MB
类别 美食佳饮
Category delicious food and drink
兼容性需要 iOS 8.0 或更高版本。与 iPhone、iPad 和 iPod touch 兼容。
Compatibility requires IOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
语言简体中文
Language simplified Chinese
历史沿革
Historical evolution
“饿了么”是 2008 年创立的本地生活平台，主营在线外卖、新零售、即时配送和餐饮供应链等业务。
“Hungry” is a local living platform established in 2008, which mainly deals with online takeout, new retail, instant delivery and catering supply chain.
在 2017 年的年会上宣布，饿了么创始人张旭豪下一个 9 年。
At the 2017 annual meeting, Zhang xuhao, founder of hungry you, announced the next nine years.
创业 10 年，饿了么以“ Everything 30′ ”为使命，致力于用创新科技打造全球领先的本地生活平台，推动了中国餐饮行业的数字化进程，将外卖培养成中国人继做饭、堂食后的第三种常规就餐方式。
In the past 10 years since its establishment, famiyou has taken “everything 30 ‘as its mission, committed to building a global leading local living platform with innovative technology, promoted the digital process of Chinese catering industry, and cultivated takeout as the third regular dining mode for Chinese people after cooking and dining in the hall.
截至 2017 年 6 月，饿了么在线外卖平台覆盖全国 2000 个城市，加盟餐厅 130 万家，用户量达 2.6 亿。业绩持续高速增长的同时，公司员工也超过 15000 人。
As of June 2017, hungry online take out platform has covered 2000 cities nationwide, with 1.3 million restaurants and 260 million users. At the same time, the company has over 15000 employees.
截止 2017 年 7 月，饿了么已获融资总额达 23.4 亿美元，投资方包括阿里巴巴、蚂蚁金服、中信产业基金、华人文化产业基金和红杉资本等世界顶级企业和投资机构。
As of July 2017, the total financing amount of hungry you has reached US $2.34 billion. The investors include Alibaba, ant financial services, CITIC industry fund, Chinese culture industry fund, Sequoia Capital and other world top enterprises and investment institutions.
2017 年 8 月 24 日，饿了么正式宣布收购百度外卖。
On August 24, 2017, hungry formally announced the acquisition of Baidu takeout.
2017 年 9 月 15 日，饿了么母公司拉扎斯集团发内部邮件，宣布饿了么和百度外卖继 8 月 24 日合并后的首轮架构调整通知。出任百度外卖新 CEO 的是魏海，负责百度外卖业务及双品牌战略落地工作。根据公开资料，魏海在饿了么的职位是商业分析副总裁。
On September 15, 2017, lhazas group, the parent company of Ehu, sent an internal email to announce the first round of structural adjustment notice of Ehu and Baidu takeout after the merger on August 24. Wei Hai, the new CEO of Baidu takeout, is responsible for Baidu takeout business and the implementation of the dual brand strategy. According to the public information, Wei Hai’s position is vice president of business analysis.
2017 年 9 月，环保组织起诉外卖平台:一次性餐具应明码标价。
In September 2017, the environmental protection organization sued the delivery platform: the price of disposable tableware should be clearly marked.
2018 年 3 月，饿了么正推广一款外卖餐盒，采用一次性设计，除了用户之外，其他人打开餐盒就将无法再次完好封闭，用户可在签收之前查看“安全扣”完好性，来判断外卖是否在运输途中被打开。如果骑手送来的外卖餐盒安全扣已经断裂，用户有权拒绝收货，并向平台进行投诉。
In March 2018, hungry is promoting a take out lunch box with one-time design. Apart from users, other people will not be able to open the lunch box in good condition again. Users can check the integrity of “safety buckle” before signing in to determine whether the take out is opened during transportation. If the safety buckle of the take out lunch box sent by the rider has been broken, the user has the right to refuse to receive the goods and complain to the platform.
2018 年 5 月 29 日，饿了么宣布获准开辟首批无人机即时配送航线，送餐无人机正式投入商业运营。
On May 29, 2018, hungry announced that it was allowed to open the first batch of UAV instant delivery routes, and the meal delivery UAV was officially put into commercial operation.
2018 年 4 月 2 日，阿里巴巴集团、蚂蚁金服集团与饿了么联合宣布，阿里巴巴已经签订收购协议，将联合蚂蚁金服以 95 亿美元对饿了么完成全资收购。
On April 2, 2018, Alibaba group, ant financial services group and hungry did jointly announce that Alibaba has signed an acquisition agreement to complete the wholly-owned acquisition of hungry did by ant financial services with us $9.5 billion.
2018 年 10 月 12 日，阿里巴巴集团宣布正式成立本地生活服务公司，饿了么和口碑会师合并组成国内领先的本地生活服务平台。阿里巴巴集团合伙人王磊（花名昆阳）将担任阿里本地生活服务公司总裁，向阿里集团 CEO 张勇汇报，并兼任饿了么 CEO；阿里巴巴集团副总裁范驰（花名程咬金）将继续带领口碑业务，向王磊汇报。
On October 12, 2018, Alibaba Group announced the formal establishment of a local life service company. Hungry and word-of-mouth will merge to form a leading local life service platform in China. Wang Lei (Hua Ming, Kunyang), a partner of Alibaba group, will serve as the president of Alibaba local life service company, report to Zhang Yong, CEO of Alibaba group, and concurrently as CEO of hungry Yao; fan chi (Hua Ming, Cheng Yaojin), vice president of Alibaba group, will continue to lead the word-of-mouth business and report to Wang Lei.
主要功能
major function
1. 快速搜罗附近外卖，不用打电话直接预订
1. Quickly search for takeout nearby and book directly without calling
2. 我们会在第一时间利用通知您外卖状态
2. We will inform you the delivery status in the first time
3. 看到大家对喜欢的外卖美食的点评&照片
3. See your comments on your favorite takeout food & Photos
4. 收藏您喜欢的餐厅和美食，方便点餐
4. Collect your favorite restaurants and cuisines for convenient ordering
5. 各种赠饮打折活动，优惠不断
5. All kinds of free drinks and discounts
发展历程
development history
2011 年 3 月，获得来自金沙江创投的数百万美元投资。
In March 2011, we obtained millions of dollars from Jinshajiang venture capital.
2013 年 1 月，获得来自经纬中国、金沙江创投的数百万美元投资。
In January 2013, it obtained millions of dollars from Jingwei China and Jinshajiang venture capital.
2013 年 11 月，获得来自红杉资本中国、经纬中国、金沙江创投的 2500 万美元投资。
In November 2013, it obtained US $25 million investment from Sequoia Capital China, Jingwei China and Jinshajiang venture capital.
2014 年 5 月，获得大众点评战略投资 8000 万美元投资，总计金额达到 1.1 亿美元左右。
In May 2014, it obtained 80 million US dollars of strategic investment from Volkswagen review, with a total amount of about 110 million US dollars.
2015 年 1 月 27 日，饿了么获得中信产业基金、腾讯、京东、红杉资本、大众点评 3.5 亿美元 E 轮投资。
On January 27, 2015, hungry you obtained the e-round investment of US $350 million from CITIC Industrial Fund, Tencent, Jingdong, Sequoia Capital and Volkswagen.
2015 年 8 月 28 日，饿了么宣布完成 6.3 亿美元 F 轮融资。本轮融资由中信产业基金、华联股份领投，华人文化产业基金、歌斐资产等新投资方以及腾讯、京东、红杉资本等原投资方跟投。
On August 28, 2015, hungry announced the completion of US $630 million f round financing. This round of financing is led by CITIC industry fund and Hualian Co., Ltd., followed by new investors such as Chinese culture industry fund and Gefei asset, and original investors such as Tencent, Jingdong and Sequoia Capital.
2015 年 11 月 24 日，饿了么获滴滴出行入战略投资。
On November 24, 2015, hungry yaohuo didi made strategic investment in travel.
2015 年 12 月 17 日，饿了么获得阿里巴巴 12.5 亿美元投资。
On December 17, 2015, hungry Yao obtained Alibaba’s investment of US $1.25 billion.
2017 年 3 月 1 日，饿了么公布“食安服务”APP 上线。饿了么可在 App 上将涉嫌食安违规的餐厅同步至监管部门监管范围覆盖上海全部餐厅。
On March 1, 2017, hungry announced the launch of “food safety service” app. If you are hungry, you can synchronize the restaurants suspected of food safety violations with the regulatory authorities to cover all restaurants in Shanghai.
2017 年 3 月 8 日，饿了么宣布一周内查出并下线违规餐厅 5257 家，四川省内下线违规商家 258 家。
On March 8, 2017, hungry announced that 5257 illegal restaurants and 258 illegal offline businesses in Sichuan Province were detected and offline within one week.
2017 年 6 月 14 日，饿了么推出冷热双温箱，同时满足热菜和冷食两种食物的配送保温条件。
On June 14, 2017, hungry launched the cold and hot double temperature box, meeting the distribution and heat preservation conditions of hot food and cold food.
2018 年 4 月 2 日，阿里巴巴集团、蚂蚁金服集团与饿了么联合宣布，阿里巴巴已经签订收购协议，将联合蚂蚁金服以 95 亿美元对饿了么完成全资收购，张旭豪出任饿了么董事长，阿里巴巴集团副总裁王磊出任饿了么 CEO。
On April 2, 2018, Alibaba group, ant financial services group and hungry you jointly announced that Alibaba has signed an acquisition agreement to complete the wholly-owned acquisition of hungry you with 9.5 billion US dollars. Zhang xuhao is chairman of hungry you, and Wang Lei, vice president of Alibaba group, is CEO of hungry you.
2018 年 5 月 29 日，饿了么宣布获准开辟首批无人机即时配送航线，送餐无人机正式投入商业运营。本次获准飞行的无人机航线共 17 条，均位于上海金山工业园区内，合计覆盖面积 58 平方公里，服务外卖商家 100 多家。
On May 29, 2018, hungry announced that it was allowed to open the first batch of UAV instant delivery routes, and the meal delivery UAV was officially put into commercial operation. There are 17 UAV routes approved for flight, all located in Jinshan Industrial Park of Shanghai, covering a total area of 58 square kilometers, serving more than 100 takeout businesses.
2018 年 7 月，德克士宣布与饿了么达成战略合作，其魔兽世界汉堡套餐已在饿了么平台上首发，随后还将推出外卖定制餐等更多合作。
In July 2018, Dexter announced a strategic cooperation with hungry you. Its world of Warcraft hamburger package has been launched on hungry you platform, and more cooperation will be launched later, such as take out customized meal.
2018 年 11 月 1 日，饿了么正式在其天猫旗舰店开售电子消费券，消费者可以购买包括星巴克、肯德基、五芳斋在内的多种商品消费券，并在 3 天到 180 天不等的时间里随意消费。
On November 1, 2018, hungry officially opened e-consumption coupons in its tmall flagship store. Consumers can buy a variety of commodity consumption coupons, including Starbucks, KFC, and wufangzhai, and spend at will in three to 180 days.
2020 年 4 月 21 日，饿了么宣布外卖骑手升级为“饿了么蓝骑士”，47%是 90 后。
On April 21, 2020, hungry Yao announced that the delivery rider had been upgraded to “hungry Blue Knight”, 47% of whom were post-90s.
联盟公约
Alliance Convention
2017 年 4 月 20 日，美团点评、百度外卖、到家美食会等主要网络订餐平台在北京市食药监局的支持、指导下，自发组建网络订餐平台行业自律联盟。
On April 20, 2017, under the support and guidance of Beijing food and drug administration, major online ordering platforms such as meituan reviews, baidu takeout, and home food fair spontaneously established an industry self-discipline alliance of online ordering platforms.
四大网络订餐平台 CEO 发言并共同签订《网络订餐平台自律共建联盟公约》，从入网经营者准入前承诺、平台准入、健全入网经营者档案管理及信息公示等十四个方面向社会郑重承诺，包括设立食品安全管理机构，主动在平台首页向社会公开；严格平台准入机制；主动定期向食药监管部门报送平台管理数据和信息；对实施联动惩戒的违法商户，在联盟各平台同步采取下线处理，同清同查；共同加强送餐员队伍食品安全培训；针对入网商户进行在线宣传、培训，共同宣传和推动“阳光餐饮”工程等。
CEOs of four online ordering platforms Make a speech and jointly sign the Convention on self discipline and joint construction alliance of online ordering platform, and solemnly promise to the society from 14 aspects such as commitment before access of online operators, platform access, improvement of file management and information publicity of online operators, including the establishment of food safety management organization, the main activity of which is open to the society on the front page of the platform; strictly enforce the platform access mechanism; actively and regularly report to the food and drug regulatory department Submit platform management data and information through door; for illegal merchants who implement linkage punishment, take offline processing in each platform of the alliance simultaneously, and check the same; jointly strengthen the food safety training of meal delivery team; conduct online publicity and training for online merchants, and jointly publicize and promote the “sunshine catering” project.
品牌价值
Brand value
2019 年 12 月 12 日，《汇桔网·2019 胡润品牌榜》发布，饿了么以 240 亿元品牌价值排名第 68，上榜 2019 生活服务品牌价值全国排名第 7，民营排名第 7；“2019 胡润最具价值民营品牌”第 34 位。
On December 12, 2019, huiju.com.2019 Hurun brand list was released, hungry you ranked 68th with a brand value of 24 billion yuan, ranked 7th in China in terms of brand value of life service in 2019, 7th in terms of private sector, and 34th in terms of the most valuable private brand of Hurun in 2019.
最新新闻
Latest news
9 月 12 日，饿了么宣布日交易额突破 2 亿元；旗下蜂鸟配送“准时达”服务单均配送时长缩短至 31 分钟以内，且单均运营成本已接近盈亏平衡。
On September 12, hungry Yao announced that the daily trading volume exceeded 200 million yuan; the average delivery time of its hummingbird distribution “on time” service order was shortened to less than 31 minutes, and the average operating cost of each order was close to the break even.
数据显示，饿了么交易平台已覆盖全国 1000 个城市。根据易观 7 月外卖市场报告，第 2 季度，饿了么以 35.5%的占有率继续领跑中国外卖市场。
Data shows that the trading platform has covered 1000 cities in China. According to Yiguan’s July takeout market report, in the second quarter, hungry Yao continued to lead the Chinese takeout market with a 35.5% share.
过去一年，饿了么大力推进全品类、全时段战略，取得显著效果，除午晚餐外，生鲜、商超日用等品类及下午茶、夜宵等时段已成为外卖消费的新增长点。
In the past year, we have made great efforts to promote the full category and full time strategy, and achieved remarkable results. In addition to lunch and dinner, fresh food, business supermarket daily use and afternoon tea, night snack and other time periods have become the new growth point of take out consumption.
奥运会期间，饿了么夜宵订单量环比上涨 5.8%，周末夜宵增幅更达 12%以上。单是上海七宝一个区域，奥运会 16 天吃掉 19740 份夜宵。
During the Olympic Games, the order volume of hungry night snack rose 5.8% month on month, and the increase of weekend night snack was more than 12%. It’s an area of seven treasures in Shanghai, where 19740 nightmares are eaten in 16 days of the Olympic Games.
交易额的急速增长，也得益于配送能力的增强。6 月 CEO 张旭豪表示，饿了么订单量还有 2/3 增长空间，主要取决于配送能力。两个多月来，饿了么蜂鸟配送的骑手数量增长迅猛，人数已超 130 万，提供充足运力支持。
The rapid growth of transaction volume also benefits from the enhancement of distribution capacity. In June, CEO Zhang xuhao said that if you are hungry, there is still 2 / 3 room for order volume growth, which mainly depends on the distribution capacity. In more than two months, the number of riders for distribution of hungry hummingbirds has grown rapidly, reaching over 1.3 million, providing sufficient transportation support.
另一方面，蜂鸟的配送效率也在逐步提升。进入 9 月，蜂鸟配送的“准时达”服务单均配送时长已缩短至 30.88 分钟，比两个月前缩短 10%，居业界领先水平。饿了么 COO 康嘉称，蜂鸟配送未来目标是将配送时长缩短至 30 分钟以内，有望在年底前实现。
On the other hand, the distribution efficiency of hummingbirds is also gradually improving. In September, the average delivery time of “on time delivery” service sheet of hummingbird distribution has been shortened to 30.88 minutes, 10% shorter than two months ago, ranking the leading level in the industry. Hungry coo Kangjia said that the future goal of hummingbird distribution is to shorten the delivery time to less than 30 minutes, which is expected to be achieved by the end of the year.
据悉，蜂鸟日配送订单量已超过 260 万单，成为中国领先的即时配送平台。据易观发布的中国即时配送研究报告，饿了么蜂鸟以 26.7%的份额居中国即时配送市场第一。
It is reported that the daily delivery order of hummingbird has exceeded 2.6 million, becoming the leading instant delivery platform in China. According to the Research Report on China’s instant delivery released by Yiguan, the hungry hummingbird ranks first in China’s instant delivery market with a share of 26.7%.
在运营质量方面，蜂鸟配送也取得突破性进展。蜂鸟配
In terms of operation quality, hummingbird distribution has also made breakthrough progress. Hummingbird match
